Job Description

Technical Account Representative

As a leading global innovation service provider in the specialty chemicals and food ingredients industry, we are committed to creating value for principals and customers while providing a great work environment and career opportunities. Azelis has 4,200+ employees across 65 countries worldwide. We work with around 2,800 principals to provide a diverse range of innovative products/services to 63,000+ customers. Our industry-dedicated sales teams have specialist product and application knowledge, combined with business know-how, enabling us to add value in all business relationships. We're always looking to add new talent to our team and encourage and support the personal and professional growth of all employees.

We are seeking an experienced and innovative Technical Account Representative to join our dynamic team.

Position Summary: This position is responsible for contacting and calling on all existing and potential customers in the representative's assigned geographical territory and performing related assignments for the purpose of selling and servicing our products and services.

Duties & Responsibilities:

• Manage time effectively to assure that all potential customers and all buying accounts are called on with appropriate efficiency, including site visits at least quarterly with top 25% or account base.
• Achieve a high level of sales efficiencies by continually identifying and exploiting profitable sales opportunities
• Optimize sales results by establishing prioritization of the customer base and building relationships that position us to receive the customer's first call when they are sourcing raw materials. This includes being focused on accounts that will provide the greatest growth and disengaging from sales and services which do not fit the company's focus or profitability objectives
• Achieve and maintain a high level of responsiveness and follow-up to customer needs
• Develop and maintain a high level of product knowledge by attending supplier and internal product training sessions, joint travel with principals and researching products by reviewing internal and external product information.
• Achieve a level of sales and product expertise to gain the ability to solve problems for the customer base, thereby increasing value to the customer
• Establish relationships throughout the customers in the territory to ensure that we are optimizing our knowledge of their needs and their decision making process.
• Provide written reports of the highlights of all sales calls via Supplier Highlight Reports with emphasis on significant information as it relates to new or lost business, pricing changes, usage rates, and strategies by competition
• Participate with Vice President of Sales in developing goals and short-term targets to increase sales volume with each customer and in developing and implementing sales strategies to accomplish them profitably
• Prospect, establish, document, pursue and close new business opportunities.
• Schedule and make joint sales calls with supplier company personnel on key customers. Objective to introduce new products and discuss existing products resulting in increased sales
• Consistently monitor and follow up on sales leads from associates, trade publications, verbal and all other referral sources relative to new sales potential
• As requested, recommend pricing levels at accounts and document new price requests. Notify accounts of impactful price changes and when needed negotiate with them to secure and gain market share.
• Manage the administrative functions and responsibilities of job to comply with all company practices, policies, and procedures. This includes submitting variance reports, mileage reports, expense reports and updates to Monthly Highlights on time.
• Support the company's goals to improve customer satisfaction, reduce rework, and improve profitability
• Establish, develop and sustain effective relationships with associates within the company

Qualifications:

• Bachelor's degree (chemistry preferred) from an accredited four-year college/university
• 5 or more years field sales experience
• Industry experience preferred
• Demonstrated ability to work as a team member
• High moral and business ethics orientation

Top Benefits Or Perks

• Benefits: Health care, dental, vision, life insurance, HSA, FSA, Long-term & Short-term Disability
• Retirement 401k & matching
• PTO and Personal Days
• Paid Holidays
• Career development/ Mentorship program

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